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Renat Shiryaev
Renat Shiryaev

Quality Is Free _BEST_ By Philip Crosby Pdf


His belief was that an organization that establishes good quality management principles will see savings returns that more than pay for the cost of the quality system: "quality is free". It is less expensive to do it right the first time than to pay for rework and repairs.




Quality Is Free By Philip Crosby Pdf


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